Privacy Policy

Last updated: March 15, 2024

At Jib, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect information that you provide directly to us, including:

  • Contact information (name, email, phone number)
  • Property information
  • Financial information for loan applications
  • Communication preferences

How We Use Your Information

We use your information to:

  • Connect you with appropriate licensed lenders
  • Process your loan application on behalf of our lending partners
  • Communicate with you about our services
  • Improve our products and services
  • Comply with legal obligations
  • Prevent fraud and enhance security

Information Sharing

We do not sell your personal information. We may share your information with:

  • Our licensed lending partners to process your loan application
  • Service providers who assist in our operations
  • Professional advisers and auditors
  • Regulatory authorities when required by law
  • Business partners with your consent

Customer data will not be shared with third parties for marketing purposes. We are committed to protecting your privacy and only use your information for the purposes described in this policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing Your Information with Lenders

Important: As Jib is a platform that connects you with lenders, we want to be explicitly clear that by submitting an application through our service, you consent to us passing your personal and financial information to the relevant lender(s) who will be facilitating your loan application. This data sharing is essential to provide the services you have requested from us.

Information shared with lenders may include:

  • Full name, contact details, and identification information
  • Property information and valuation data
  • Financial details including income, assets, and liabilities
  • Credit history and reports
  • Any other information necessary for your loan application

We only share this information with lenders who need it to process your application and provide you with the financing services you've requested. All our lending partners are licensed and bound by data protection regulations.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent where applicable

Data Security

We implement appropriate technical and organizational measures to protect your personal information. This includes encryption, secure servers, and regular security assessments.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Have questions about your privacy?

If you have any questions about how we protect your information, please contact us.

[email protected]